By following a few general maintenance tips, you can be assured of having many years of trouble free windows.

• Clean all operating hardware, hinges and tracks at least twice per year and lubricate lightly with a silicone spray or light oil.
   
• Do not clean glass or other finishes with abrasive materials or cleaners.
   
• Clean vinyl surfaces with mild soap and water.
   
• Clean aluminum with mild soap and water. An application of                                                      automotive paste wax may renew the lustre of the aluminum.

• Care should be taken to ensure weather-stripping and hardware is not painted over. This could hamper the operation and seal of the window and cannot be claimed under the warranty as a manufacturing defect.

• Inspect face caulking annually to ensure proper seal against the glass.
   
• We recommend removing the internal screens during the winter months to lessen the likelihood of condensation forming on the glass surfaces.
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• For operation and trouble shooting of Multi Point Locking                                                                  hardware, please see the attached document.

Superficial condensation occurs when the surface temperature of a solid (glass, sash, frame) is lower than the dew point of the humid air in its immediate vicinity. The moisture, naturally present in the air in the form of vapour, changes into liquid water on contact with these cold surfaces. The resulting droplets form a film of water and run down the glass when the condensation is heavy or does not evaporate fast enough. In the case of windows, condensation will often occur at the edge of the glazing because of conduction through the spacer and air convection within the glazing cavity. Such condensation can be decreased or eliminated by raising the inside surface temperature and/or decreasing the relative humidity of the indoor air.